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Capacity Building And Change Management- Senior Consultant

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Capacity Building And Change Management- Senior Consultant

On January 7, 2015, Posted by , With No Comments
Job Description
Position Capacity Building and Change Management
Designation Senior Consultant
No. of Positions *
State Anywhere in India
Reports To State IT Secretary / Head of State designated Agency / Head – SeMT
Job Code SC/CM


Job Objective: 

The objective of this job is to assist the State Government in capacity building and facilitate in business process reengineering and change management activities.


Primary Responsibilities
Capacity Building·       Identify State wide training and capacity building needs of the State Government personnel

·       Develop action plans based on the capacity building roadmap and training strategy to achieve the State wide capacity building targets

·       Conduct assessment of the existing training infrastructure in the State and develop action plan to improve their capacity to lead the training interventions in the State

·       Assist in / liaise with identified agencies in development of course content and training programs aimed at capacity building

·       On need basis assist the State in identification of additional training agencies.

·       Provide support in development/ roll out of programs aimed at sensitizing the senior political and executive leadership towards e – governance initiatives


Change Management

·       Provide focus on change management through efficient communication, workshops, trainings etc.

·       Assist in identifying change management initiatives as part of Government Process Reengineering exercise


Business Process Reengineering and Change Management

·       Assist departments  in identification of capacity gaps in carrying out BPR

·       Program level monitoring of the BPR initiatives being carried out by different departments

·       Study best practices of other States, departments and enable sharing of  knowledge  to avoid duplication of effort and to shorten the learning curve

·       Formulate strategy to increase the awareness among the State Departments/ PeMTs about the importance of BPR and Business Process Management

·       Liaise with the BPR team at NeGD and provide critical inputs for designing guidelines and policies around various Government Process changes



·       Coordinate with the CBMC team at NeGD and assist them in the implementation of CB Scheme

·       Support the State departments in setting up PeMTs


In addition to above Primary Responsibilities the incumbent may be assigned any other task from time to time by State IT Secretary/ Head of Nodal Agency/Head SeMT.


Education Desired Skills & Experience
Essential CriteriaGraduation:  Any Discipline

Post Graduation:

MBA / PGD (any stream)

·        7 plus years of experience in Change Management and Capacity building (Training & Development).·        Experience of at least 3 years in implementation of large IT / eGovernance projects with emphasis on training and change management

·        Experience of having led business process reengineering/process improvement engagements is desirable


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