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Capacity Building And Change Management-Consultant

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Capacity Building And Change Management-Consultant

On January 7, 2015, Posted by , With No Comments
Job Description
Position Capacity Building and Change Management
Designation Consultant
No. of Positions*  
State Anywhere in India
Reports To State IT Secretary / Head of State designated Agency / Head
Job Code C/CM


Job Objective:


The objective of this job is to assist the State Government in capacity building and facilitate in business process reengineering activities.


Primary Responsibilities
Capacity Building

·       Identify State wide training and capacity building needs of the State Government personnel

·       Develop action plans based on the capacity building roadmap and training strategy to achieve the State wide capacity building targets

·       Conduct assessment of the existing training infrastructure in the State and develop action plan to improve their capacity to lead the training interventions in the State

·       Assist in / liaise with identified agencies in development of course content and training programs aimed at capacity building

·       On need basis assist the State in identification of additional training agencies.

·       Provide support in development/ roll out of programs aimed at sensitizing the senior political and executive leadership towards e – governance initiatives


Change Management

·       Provide focus on change management through efficient communication, workshops, trainings etc.

·       Assist in identifying change management initiatives as part of Government Process Reengineering exercise


Business Process Reengineering and Change Management

·       Assist departments  in identification of capacity gaps in carrying out BPR

·       Program level monitoring of the BPR initiatives being carried out by different departments

·       Study best practices of other States, departments and enable sharing of  knowledge  to avoid duplication of effort and to shorten the learning curve

·       Formulate strategy to increase the awareness among the State Departments/ PeMTs about the importance of BPR and Business Process Management

·       Liaise with the BPR team at NeGD and provide critical inputs for designing guidelines and policies around various Government Process changes



·       Coordinate with the CBMC team at NeGD and assist them in the implementation of CB Scheme

·       Support the State departments in setting up PeMTs


In addition to above Primary Responsibilities the incumbent may be assigned any other task from time to time by State IT Secretary/ Head of Nodal Agency/Head SeMT.



Education Desirable  Skills & Experience
Essential Criteria

Graduation:  Any Discipline

Post Graduation:

MBA / PGD (any stream)

·        4 plus years of experience in Change Management and Capacity building (Training & Development).

·        Experience of at least 2 years in implementation of large IT / eGovernance projects with emphasis on training and change management

·        Experience of having led business process reengineering/process improvement engagements is desirable


*( The number of positions are subject to change)

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